Terms of Use
Welcome to VPNHelmet. These Terms of Use (“Terms”) govern your use of our VPN services, mobile application, and any related content or features provided by VPNHelmet. By accessing or using the app, you agree to these Terms in full. If you do not agree, please discontinue use immediately.
1. Service Overview
VPNHelmet provides secure, encrypted internet access through virtual private network (VPN) technology. Our goal is to help you browse the web privately, securely, and without geographic limitations. The service is intended for personal, non-commercial use only.
2. User Responsibilities
By using VPNHelmet, you agree not to engage in illegal activities, distribute malicious content, attempt to gain unauthorized access to systems, or misuse the service in any way. We reserve the right to suspend access to users who violate these rules.
3. Subscriptions and Billing
VPNHelmet offers subscription-based access to premium features. Subscriptions are managed through your Apple ID and are automatically renewed unless canceled at least 24 hours before the current period ends.
Payment is charged to your Apple account upon purchase confirmation. You can manage or cancel your subscription anytime through your device settings. We do not issue partial refunds for unused time.
4. Trial Periods
In some cases, VPNHelmet may offer a free trial. If a trial is available, you’ll have access to all premium features for the duration of the trial. Subscriptions started during the trial will automatically convert to paid subscriptions unless canceled before the trial ends. Cancelling a trial will forfeit any remaining days.
5. Refund Policy and Consumption Data
In the event that a refund request is initiated for an in-app purchase, VPNHelmet reserves the right to submit relevant usage data to Apple to support the refund evaluation. This data may include:
- Anonymous usage duration
- Unique account identifier (non-personal)
- Total in-app spending
- Total amount refunded
This information is shared strictly for refund verification and will never be shared with any third party outside of Apple.
6. Intellectual Property
All content, branding, and materials related to VPNHelmet are protected by copyright and intellectual property laws. You may not modify, reproduce, or distribute any part of the app or its content without prior written permission.
7. Changes to Terms
VPNHelmet reserves the right to modify these Terms at any time. If we make significant updates, we will notify users via the app or other appropriate methods. Continued use of the service after changes are published constitutes your acceptance of the new terms.
8. Contact Us
If you have questions or concerns about these Terms or the service in general, you can contact our support team at support@vpn-helmet.com. We are committed to providing a transparent and user-first experience.